Terms, Conditions and Policy

1. Definitions

  • “We” or “US” means Tiscali Italia S.p.A., with main office in Cagliari, Italy, Località Sa Illetta SS195 km 2,3, owner of indoona as defined below; means Tiscali Italia S.p.A.;
  • “You” means any developer who develop an App under this policy;
  • “App” or "Application" means any technical integration we have assigned a unique app identifier;
  • "Account Information" consists of: name, surname, profile picture URL and mobile telephone number (if requested by your application and granted by the user);
  • “User data” means any data, including a person's content or information that you or third parties obtain from or through indoona;
  • "SDK" means any object code library, sample source code, or documentation you receive from us that helps you create apps for use with the indoona Open Platform;
  • "indoona", "indoona Open Platform", "indoona Platform", "indoona Services" mean the features and services we make available, including through (a) our website at developer.indoona.com, www.indoona.com and any other indoona branded or co-branded websites (including sub-domains, international versions, widgets, and mobile versions); (b) our Platform (also “Indoona Open Platform “ or “IOP”); (c) other media, brands, products, services, software (such as a toolbar), devices, or networks now existing or later developed. We reserves the right to designate, in its sole discretion, that certain of our brands, products, or services are governed by separate terms and not our SRR;
  • "Monthly Active User" means a user who has been involved in any communication act between your Application and the indoona Open Platform, in a calendar month or 30-day window.

2. Obligations of the developer

2.1. General obligations

  • Build an app that is stable and easily navigable;
  • Keep your app’s descriptions and search tags up-to-date;
  • Don’t confuse, deceive, defraud, mislead, spam or surprise anyone;
  • Follow any instructions we include in our technical documentation;
  • Provide a page for your Terms, Conditions and Privacy Policy, where you explain what an indoona user should expect when connecting your service; this page will be linked from your app’s description in the application directory;
  • Comply with your Privacy Policy;
  • You may use indoona account information about connected users in accordance with indoona privacy policies (see https://www.indoona.com/info/terms/ );
  • Delete all of a person’s data you have received if that person asks you to, unless you are required to keep it by law, regulation, or separate agreement with us. You may keep aggregated data only if no information identifying a specific person could be inferred or created from it;
  • Obtain consent from people before using their data in any ad;
  • Obtain adequate consent from people before using any indoona technology that allows us to collect and process data about them, including for example, our SDKs, etc... When you use such technology, disclose to people in your privacy policy that you are enabling us to collect and process data about them;
  • Obtain consent from people before you give us information that you independently collected from them;
  • If you wish to track person's activity, provide a previous opt-in before tracking;
  • Provide meaningful customer support for your app, and make it easy for people to contact you.

2.2. Data protection

  • Protect the information you receive from us or from app users (including mobile numbers of indoona users) against unauthorized access, use, or disclosure, and make sure any partner of yours make the same use of such data and comply with our policy;
  • If you cache data you receive from us, use it to improve your app’s user experience and keep it up to date;
  • Don’t proxy, request or collect indoona usernames (msisdn);
  • Keep private your secret key and access tokens. You can share them with an agent acting to operate your app if they sign a confidentiality agreement;
  • Don't sell, license, or purchase any data obtained from us or our services;
  • Don't transfer any data that you receive from us (including anonymous, aggregate, or derived data) to any ad network, data broker or other advertising or monetization-related service;
  • Don't put indoona data in a search engine or directory;
  • If you are acquired by or merge with a third party, you can continue to use our data only within your app;
  • If you stop using the indoona Open Platform, promptly delete all user data you have received from us (absent explicit consent from people).

2.3. indoona Open Platform proper use

  • Respect the limits we've placed on indoona functionality;
  • If your service integrates data of an indoona user into a physical product, only create a specific product for that indoona user's personal and non-commercial use;
  • Don’t build an app whose primary purpose is to redirect people off of indoona;
  • Ad networks and data brokers must get our written permission before using our platform, logos, or trademarks;
  • Don't sell, transfer or sublicense our code, APIs, or tools to anyone;
  • Only use our SDKs to develop and distribute apps for use with the indoona Open Platform. You may also distribute any code libraries or sample source code included in the SDKs for inclusion in such apps;
  • You will avoid any behavior which can mislead any third party about the relationship between you and indoona;
  • You guarantee that your app will not contain any content hate-related, violent, offensive, pornographic, indecent, obscene or contrary to any applicable law, statute or regulation and that do not infringe upon or violate any copyright, mark, patent or other third party right;
  • If your app contains content submitted or provided by third parties, you must comply with clause 8 and with local copyright laws and implement an appropriate notice and takedown process for when you receive a notice of claimed infringement;
  • Don’t knowingly share information with us that you have collected from children under the age of 13.

3. Liability

  • You are responsible for your app and guarantee that it is in your legal availability, not contrary to any applicable law, statute or regulation and it does not infringe upon or violate any copyright, mark, patent or other third party right;
  • You are responsible for restricting access to your app and content in accordance with all applicable laws and regulations, including geo-filtering or age-gating access where required;
  • Comply with all applicable laws and regulations in the jurisdiction where your app is available. Do not expose indoona or people who use indoona to harm or legal liability as determined by us in our sole discretion;
  • You agree to indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to any claim against us related to your app, service, actions, content or information.

4. Tiscali rights

  • We can analyze your app, website, content, and data for any purpose, including commercial;
  • We can monitor or collect data related to your use of SDKs;
  • We will use information we receive from you or in connection with your Platform integration in accordance with our Privacy Policy;
  • You give us all rights necessary to enable your app to work with indoona, including the right to incorporate information you provide to us into other parts of indoona, and the right to attribute the source of information using your name or logos;
  • We may share your contact info with people who want to contact you;
  • We may use your name, logos, content, and information, including screenshots and video captures of your app, to demonstrate or feature your use of indoona, worldwide and royalty-free;
  • We can audit your app to ensure it is safe and does not violate our Terms. If requested, you must provide us with proof that your app complies with our terms;
  • We can create apps or products that offer features and services similar to your app;
  • We don’t guarantee that the indoona Open Platform will always be free; we may offer premium features and services for a fee;
  • If you exceed 2M Monthly Active Users or 10M API calls per day you may be subject to additional terms and fees;
  • Messages originated from indoona and addressed to your application are not guaranteed to be delivered in case we get a failure from you on first attempt;
  • A message addressed to your application, which remained undelivered for any reasons, will not be retained inside the indoona platform for more than one week;
  • We reserve all right, title and interest, including all intellectual property and other proprietary rights in and to all SDKs, according to the license under which, time to time, they have been licensed;
  • Any SDKs and sample code you receive from us are provided to you on an "as is" basis, without warranty of any kind;
  • We can issue a press release describing our relationship with you;
  • At our sole discretion, we may enforce against your app or web site if we conclude that your app violates our terms or is negatively impacting the Platform. We may or may not notify you in advance;
  • We communicate with developers through email from the indoona.com domain. Ensure that the email address associated with your indoona developer account is current and that you don’t filter out these messages;
  • We may change these terms at any time without prior notice. Please check them regularly. Your continued use of Platform constitutes acceptance of those changes.